Vidur - AI-Powered Legal Agent | Complete Product Development by ZenDot
Vidur is an innovative AI-driven platform designed to provide precise and up-to-date legal insights on Indian Income Tax and GST laws. Vidur enables users to access verified, accurate answers, ensuring compliance and legal clarity. With tailored features for both Business-to-Business (B2B) and Business-to-Consumer (B2C) use cases, Vidur streamlines the process of legal research, reducing complexity for users across India.
ZenDot partnered with Vidur to develop a comprehensive solution that encompasses everything from branding, UI/UX design, and document management to advanced chatbot integration and full-stack development. The result is a powerful platform that is both user-friendly and technically robust.
Solution
ZenDot developed Vidur, integrating Legal GPT and Legal LLM for precise legal insights, user-friendly chat interfaces, document management, and subscription-based access. We also optimized the platform for both B2B and B2C users, offering a seamless experience across web and mobile.
Results
Vidur now offers instant, reliable legal assistance to businesses and individuals, simplifying complex tax laws. The platform has enhanced legal accessibility and improved compliance, transforming how users interact with Indian taxation laws.
Problem Identification & Solution Strategy: Leveraging AI in Legal Challenges
- Problem: The legal landscape in India is complex, especially with evolving Income Tax and GST regulations. Legal professionals and individuals often struggle to find accurate, up-to-date information quickly. Businesses face challenges with compliance and real-time legal guidance.
- Solution: Vidur was designed to tackle these challenges by using AI to provide fast, reliable legal advice. With an intuitive interface, real-time chatbot responses, and up-to-date legal documents, Vidur enables businesses and individuals to navigate complex laws effortlessly.
Product Research & Storyboarding
- Market Research: ZenDot conducted a thorough market analysis to identify the needs of Vidur’s target audience. This involved engaging with legal professionals, business owners, and individual consumers to understand their pain points in dealing with Indian taxation laws.
- Storyboarding: To ensure the platform met user needs, ZenDot developed a comprehensive user journey. Using wireframes and flowcharts, we mapped out every interaction, ensuring the platform was easy to use for both legal professionals and laypeople. This phase also defined the core functionality, user experience (UX), and essential features of Vidur.
Branding: Defining Vidur’s Identity in Legal Tech
- Logo & Visual Design: ZenDot crafted a logo that reflects Vidur’s core values of precision, clarity, and trustworthiness. The clean, professional logo design combines modern typographies with subtle graphical elements, embodying the brand’s focus on legal expertise.
- Color Branding: The color scheme for Vidur features shades of blue, symbolizing trust, professionalism, and authority. A secondary color palette of grey and white is used to enhance readability and maintain a modern, corporate look.
UI/UX Design: Creating an Intuitive User Experience
- User-Centric Design: Vidur’s platform is designed to ensure a seamless user experience for both B2B and B2C users. By using Figma and Excalidraw for wireframes and prototypes, ZenDot ensured that each interface element was tailored to the needs of the user.
- Mobile-First Design: Given the high mobile usage in India, Vidur’s platform was designed with a mobile-first approach, ensuring the app and website offer seamless functionality across devices.
- Interactive Prototypes: Interactive wireframes were created and tested to identify any usability challenges before development began. These prototypes were crucial in refining the platform’s design and user interactions.
Admin Panel Features: Streamlining Content and User Management
- Login & User Management: Admins can easily manage both master users and sub-users, allowing for granular control over access levels. The panel includes features for user login, password management, and invitations.
- Document Management: The platform allows for the uploading, deletion, updating, and versioning of legal documents related to Income Tax and GST laws. Admins can categorize and tag documents for easy retrieval, ensuring that users can quickly find the resources they need.
- Sub-Admin Panel for Clients: Clients can upload additional documents and manage their own users, offering a personalized experience and ensuring that their content is relevant to their specific needs.
- Prompt Builder & Prompt Management:
Admins can define, create, and manage AI prompts used by Vidur’s AI-powered legal assistant. This feature enables the customization of chatbot responses to ensure legal accuracy and user-specific context. Admins can fine-tune prompts for various queries, helping to adapt the AI’s legal responses to the needs of different user groups, including businesses and individuals. - Model Control:
Vidur’s admin panel includes tools for managing and controlling the AI models used in generating legal responses. Admins can monitor model performance, update models with new legal data, and ensure that Legal GPT models (such as GPT-4 and GPT-3.5) are running with the latest training for optimal accuracy and relevance. This feature allows for continuous improvement of the platform’s legal AI tools and ensures that the content delivered to users remains current with the evolving legal landscape.
AI Chatbot Integration: Providing Real-Time Legal Assistance
- Generative AI Models: Vidur uses state-of-the-art AI models, including GPT-4 and GPT-3.5, to process and generate responses. These models are fine-tuned for legal accuracy and up-to-date knowledge on Indian tax laws.
- B2B and B2C Functionality: The chatbot is designed to cater to both business users (with complex, organization-specific queries) and individual users (with straightforward legal questions).
- Query Limiting & Subscription Models: Vidur implements “Law Limiting” based on user subscriptions. This ensures that users are only able to access a defined number of queries per month, depending on their subscription plan (B2B or B2C). Razorpay handles payments and subscriptions seamlessly.
- Follow-up and Clarifications: The AI chatbot intelligently manages follow-up questions, providing users with answers based on context and previous queries. It also handles clarification questions to ensure legal accuracy.
- Citations & Feedback: All answers come with citations to relevant legal sources, ensuring the accuracy and authenticity of the information. Users can also provide feedback on responses via thumbs-up or thumbs-down, contributing to continuous model improvement.
Analytics Dashboards: Optimizing Legal Insights with AI Tools
Vidur platform is powered by robust analytics to track user activity, content performance, and legal query resolution:
- App Analytics: Real-time tracking of user engagement and interactions within the app helps identify trends, user behavior, and opportunities for improvement.
- Chat Analytics: Detailed metrics for chatbot performance, including response accuracy, time to resolution, and user satisfaction.
- Sub-Admin Analytics: Provides sub-admins with insights into document uploads, user activity, and overall engagement, giving them full visibility over their domain.
- Search History & Query Analytics: The platform tracks and stores search history, making it easy for users to revisit past queries and responses.
Technology Stack: Powering Vidur’s Infrastructure
ZenDot utilized a robust technology stack to ensure Vidur is both scalable and secure:
- Backend: The backend is powered by Node.js and Java, enabling rapid development and seamless API integrations.
- Database: MongoDB serves as the database solution, handling large volumes of legal documents and user interactions with reliability.
- AI Models: Vidur leverages OpenAI’s advanced GPT-4 and GPT-3.5 models to deliver precise, real-time legal insights. These generative AI models are fine-tuned specifically for the complexities of Indian tax laws, including Income Tax and GST. By integrating these models, Vidur ensures that users receive accurate, contextually relevant responses to their legal queries. The models are trained on a diverse dataset, enabling them to handle both straightforward questions from individuals and more complex, organization-specific inquiries from businesses. Continuous updates and fine-tuning ensure that Vidur remains at the forefront of legal AI technology, adapting to evolving legal landscapes and delivering the highest standards of legal advice.
- Cloud Infrastructure: AWS (Amazon Web Services) is used for hosting and scaling the platform, ensuring high availability and security.
- Payments: Razorpay is integrated for handling subscriptions and payments, ensuring smooth financial transactions for users.
App Development
- App Development: Vidur’s mobile app provides a smooth experience across both iOS and Android platforms. Using Flutter, ZenDot ensured that the app’s functionality mirrors that of the web version while being optimized for mobile.
- WhatsApp Bot Development: ZenDot integrated a WhatsApp bot to extend Vidur’s reach, enabling users to interact with the AI-powered legal assistant through a widely-used communication platform.
Vendor Integration
ICAI API Integration: Vidur integrates with the ICAI API (Institute of Chartered Accountants of India) to authenticate membership numbers, providing a seamless and secure verification process for users seeking legal assistance related to their professional status. ICAI is the national professional accounting body in India, responsible for regulating the profession of Chartered Accountancy. By linking to ICAI’s official database, Vidur ensures that only verified members can access specialized legal services, enhancing the platform’s trustworthiness. This integration streamlines membership validation for users and ensures compliance with professional standards.
Testing, Deployment & Support
- Quality Assurance: Rigorous testing was conducted across all stages, from functional testing to security audits. ZenDot ensured that Vidur is both secure and reliable for users.
- Deployment: Vidur was deployed on AWS infrastructure, ensuring scalability, performance, and high availability.
- Support: ZenDot continues to provide ongoing support, addressing any bugs, updates, and new feature requests to keep the platform up-to-date with evolving legal standards.
